Transparent Call-Out Rates
A call-out fee covers us attending your property and providing an on-site quote. We monitor our rates regularly, and the table below shows our hourly emergency call-out prices by service and time of day.
| Service | Pre-Booked Mon–Fri, 8am–5pm |
Same-Day Mon–Fri, 8am–5pm |
Evenings & Nights Mon–Sun, 5pm–8am |
Weekends Sat–Sun, 8am–5pm |
|---|---|---|---|---|
| Emergency Electrics Services | £144.00 | £180.00 | £264.00 | £264.00 |
| Emergency Plumbing Services | £144.00 | £180.00 | £264.00 | £264.00 |
| Commercial Electrics Services | £180.00 | £240.00 | £336.00 | £336.00 |
| Commercial Heating & Gas Services | £180.00 | £240.00 | £336.00 | £336.00 |
| Boiler Service or Gas Safety Certificate Services | £144.00 | £180.00 | £216.00 | £216.00 |
| Electrical Safety Certificate Services | £180.00 | £180.00 | £300.00 | £300.00 |
| Heating & Gas Services | £144.00 | £180.00 | £240.00 | £240.00 |
| Air Conditioning Services | £144.00 | £180.00 | £240.00 | £240.00 |
| Drainage & Jetting Services | £144.00 | £180.00 | £300.00 | £300.00 |
One-hour minimum charge applies to all jobs, with work after the first hour charged in 30-minute units. Prices shown are indicative maximum rates and may be discounted depending on the job. Prices exclude materials and VAT.
Unhappy with a price you’ve been charged?
We take pricing concerns seriously. Call our customer service line and we’ll investigate straight away – starting with a conversation with the tradesperson who attended and a review of the work carried out. If our pricing guidance wasn’t followed and your concern is confirmed, we’ll offer a partial or full refund.
Need a call-out right now?
Our line is open 24 hours a day, 7 days a week. Call now for an on-site quote and a fixed price before any work begins.
Call Now 02038078194